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I finally learned how to transfer phone calls with Windows Phone 7! Happy day!

After numerous tests without any success I posted my issue on Twitter which gave no response. Last Friday I joined the Facebook group “Vi som gillar Windows Phone 7” where I sent out a post about it. And today I got a response from Johan Huss at Microsoft with a how-to guide.

The guide for how to transfer phone calls worked successfully. Huge thanks to Johan Huss!

How it works:

  1. Answer the call.
  2. Press “Add call” and call the number you wish to transfer the call to.
  3. Use the “Backwards” button on the device.
  4. Place a call to “4”.
  5. Done

The workaround for transferring calls on iPhone and Android is to create a contact with the phone number “4”, which you place a call to if you want to transfer the phone call. So the method used in Windows Phone 7 is one step shorter, thus much easier.


Nate1088 Wednesday, August 31, 2011 at 4:16 AM

I can't seem to get this method to work.

Robin Wednesday, August 31, 2011 at 8:28 AM

That's strange. It is the official method provided by Microsoft.
Try putting the first call on hold manually before adding the new call.

Nate1088 Thursday, September 1, 2011 at 3:15 AM

Still no luck.

Tiradus Thursday, June 28, 2012 at 1:34 PM


This working fine for me.

Only one problem, is that possible to avoid the "biiiiiiip" when we press the 4th key ?

Wish you a good day

Jalmarius Monday, December 3, 2012 at 9:50 PM

Hi, could not figure it out... Though, I'm trying to do it With WP8.
What do You mean by placing a call to 4?

Robin Monday, December 3, 2012 at 10:11 PM

After pressing Back, bring up the numeric dialer and press 4.
It should work.

Jalmarius Tuesday, December 4, 2012 at 9:21 AM

OK, Thanks.

Just needed a confirm that it can be done. At least this way it works with Lumia 920:

1. Incoming call
2. This call into Hold
3. Start screen with Windows button
4. New call to collegaue
5. Back to start screen
6. New call to that number 4, which is pinned to this start sceen as a contact
7. End that call to number 4.

This can probably be streamlined, but I think I was not able to have a 'Call' button after selecting that '4', not sure, though.
At least now I can do my (support) work, with this phone and don't have to go back to E7... (still some handsfree probs with BT, some reboots...but well... minor things, and fixable with updates.)

Thank you!

Operator's technical help desk (Elisa) could not help, neither Nokia's...

Robin Tuesday, December 4, 2012 at 9:39 AM

I just tried it on a Lumia 920, and you don't really need the pinned "4" on the Start Screen.

In Step 5, just click Back instead of start screen.
Step 6: Click on the dialer pad Icon (in the bottom).
Step 7. Press 4 and Call.

Eduard Monday, September 9, 2013 at 7:30 PM

Hi Robin,

Thank you very much!! It Works on my htc 7 trophy, after 2 years asking to Vodafone, movistar, htc, finally I've find the solution with those simples steps. Sorry for my bad english. Bye!

Marcus Thursday, March 24, 2016 at 11:48 AM

Thanks! Still works on Windows Mobile 10 on Lumia 950.

Good work :)

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